(SOLVED) Multiple Ranks in Fight Pit Bug, Challenger not showing (Oct 26)

[Eipel_tower]

Which is which? Cannot go above Platinum 1 to go at challenger coz it's not showing. And how to attack myself? o. O

[Skitty]

Challenger not showing is weird. I don't know what's going on there. You should submit a CS ticket about that. You can attack one of the 4 below you without losing your spot so you can get your daily and not risk demotion.

[Baert]

Because on the left it's still showing the old position of 58th.

Perhaps it just needed time to update, or a reboot.

[Eipel_tower]

Here is the video - https://youtu.be/OqiMXQekdZc

i cannot compete to challenger. Im gonna lose free diamonds

[Eipel_tower]

i usually aim at top 1-5+ during fp and coli rewards. that's 300-500 diamonds vs 150.

[Vampaerus]

there's most likely a second copy of you down at rank #58. If so, Message @DSKenshirou_X. That would be a database problem that needs to be fixed server side.

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ETA: I see that is true in the vid. Message Kenshirou here. Customer Service is useless on this one.

[Eipel_tower]

ok i will. thank you.

[Eipel_tower]

done. i received a reply. unfortunately Saturday and Sunday they are not working.

[Vampaerus]

this is true. I can't fix that

[Eipel_tower]

Monday is almost finished in Japan
Maybe i should try demoting myself.

[Vampaerus]

if it will let you that's worth a try

[Eipel_tower]

yeah it seems the promise to fix my account is gone now. i started not hitting in fp, hoping to be demoted. however since october 26 i am losing a diamonds (from 350-500 to 140-150) daily coz i cannot enter challenger.

[The_Wiggles]

@DSKenshirou_X Someone needs to fix this, I assume this is a known bug since similar issues were reported on the forums before.

Server 2 Fight pit bug stuck in last place despite moving up

I am currently stuck in 44th place in my Plat fight pit, despite the fact that I'm in both 1st place and 44th place. I did drop to 2nd on purpose and despite moving up to first again it still said both times I was 44th [image]

Big bug in pit...............freeze in 2 differente.position in pit...no open challenger.mode

Pit bug for me 5.days........i loose tokens and diamonds with this bug..... Arranger cela j ai aucun retour de message de votre part .......je suis sur le point d arreter ce jeu [image][image]

[Eipel_tower]

thanks @The_Wiggles.

[Eipel_tower]

[Eipel_tower]

[The_Wiggles]

getting demoted to plat 2 won't help, see the first link i posted above, he tried it already.

[Eipel_tower]

seriously. so each day i'm stuck at this bug i lost more diamonds ;'(
i hope they can resolve this matter before i start thinking n quitting this game again.

[Skitty]

Has CS said anything at all on your ticket? I'm interested to see what they say, as it appears this has happened a few times. @DSKenshirou_X, have you dealt with one of these before?

[The_Wiggles]

They won't understand and will just give wrong instructions. They've done that for more common problems quite often.

This particular one, I'd find it hard to understand myself if I hadn't seen it before. Who knew you could be in 2 ranks at the same time?