A rollback now wouldn’t happen. Ideally there should have been one to go back somewhere in the last hour before the contest and a compensation package to include a full day’s missed opportunities and all 7 tiers of the contest.
Maybe that compensation would have been slightly high in some eyes but as I see it the only reason why a rollback didn’t happen is that the last backup was too long ago and would have been even a worse mess to fix.
I do appreciate all the extra hours and hard work the employees at gree have put in to try to fix this but would also appreciate a short answer as to why a rollback wasn’t an option. A short ‘A rollback would have reversed everything for 8 days’ would explain it all, even better with a follow up that says ‘To prevent things like this in the future we will now back up once a day’.