I know y'all are working hard and it's a lot to take on, but what I'm hearing is that Gree bought a game and didn't have the resources to keep it going, even at the same level let alone progressing at the same rate, as it had been.
I don't want to discourage you, but I'm seeing some writing on the wall.
Things that might help mitigate the lack of runes for servers 7 & up:
- Some way to transfer progress/coins/items to a lower server with runes
- A frank explanation of why there's this problem with runes - it's difficult, sure, but it was done on earlier servers with the former group. Are there fewer people working on the game than before? Were some things possibly handled badly with the buyout, and previous workers left with necessary information about runes? Honesty does get you brownie points, even if it means admitting to mistakes.
*Transparency on the runes issue, and some kind of serious compensation. Like, large amts of diamonds, energy, items, etc. >1000-2000 of each.
*Either an admission that there will be no runes in the foreseeable future (in-game, not in the comments of this thread), or a ball-park figure on when they might be expected if that's even a thing.
It's frustrating for those of us that started on this and later servers, wanting to grow a guild from the bottom up, waiting and waiting for runes and not having any. They are a game-changer, and ppl have been wanting them for months now.
It needs to be acknowledged in-game.
EDIT Sorry, I realize that seemed a bit impassioned and negative - it was just my first reaction to the probability of NO runes after waiting so long.
I do see that you're keeping your finger on the pulse of the community in many ways, and I understand that a lot of things happen that aren't necessarily under your direct control, or they're previous issues that can't be undone. So I apologize for my overly negative statements at the beginning!
Keep on keeping on.
Ruuunnnezzzzz (my zombielike need for runes lol!)