I cannot find my player ID
If you did screenshot it or write it down I believe you are sol.
Unfortunately, I agree with @Trickster_Orion_III . I don't see Gree going out of their way to help you recovery your info in order to give you money back. I wish you luck.
Where do you contact them for a refund? Is it simply that email in the refund thread they made?
Yup. https://dragonsoul.zendesk.com/hc/en-us And knowing Gree they'll make it as irritating, drawn out, nonsensical, and potentially pointless same as everything else they did.
@Countess_Doom_II check your Private Messages.
Fuck you, Gree, for opening refunds after no one can access their account ID unless they have emails/sent in their inboxes or a screenshot for reference. I did take a screenshot but many probably didn't. I can't wait to get more money back from you greedy sons of bitches.
Fuck you very much.
No words can describe how disappointed I am, for spending over 2k£ in a stupid game,
I also send them the screen shots of every purchased, but they just said I have not left diamonds buy on the account, is I left the account with over 20k diamonds, not all are bought but still a lot to get something.