Oh look, I just found a photo showing my unused subscription the day before it closed. Hahaha!
Expect this bullsh*t, guys.
This is the Dragon Soul Refund Support.
We apologize for the delay to confirm if your refund request can be accepted.
For the paid Diamonds refund, we only accept users who did not use their paid Diamonds prior to May 8th 04:00 UTC, 2019.
As we checked the Player ID you provided, we unfortunately noticed that you no longer in possession of unused "paid Diamonds". Thus, we are afraid to inform you that your refund request have been declined.
If there are "Daily Diamonds Subscription" days remaining, please provide the following information;
・Month during which the package was purchased
・Details of the package
If you have any further questions, please feel free to contact us.
Thank you for supporting and enjoying the Dragon Soul until the end.
Dragon Soul Refund Support