I have not heard of this particular phenomenon before. The second SS looks like one of the opponent's heroes has blinked out of existence too. My best educated guess is that something is seriously awry with the game's assets as stored locally on the device. (or the game can't load them).
First thing to check is that the device has sufficient free Storage space available. 1GB+ is recommended, from personal experience, below 500MB is glitchy, sub 200MB very crash prone / unplayable.
(Ditto for free RAM.)
If DS has been moved onto an SD-card, that card might be suspect. Move it back to Internal Storage if possible.
Clear the cache for Dragonsoul (and data if it's an option). Ideally this should be done while using a fast, stable wifi internet connection.
If a simple clear cache doesn't do the trick, I would recommend what I call a "thorough" re-install:
- Establish account Recovery method(s)
- Clear cache/data for DS
- Uninstall DS
- Clear the cache for [app store]
- Reboot device
- Install DS (fast/stable/wifi if possible)
- Let the tutorial play out (sorry)
- Recover account(s)
Lemme know how it goes.
If anyone else has seen this behavior plz speak up.