Recently (about a week ago), myself and some of my old guildmates decided to create a new guild by joining an old, unused one. Since then, my name hasn't shown up on the battle members list, despite the fact that the game allows me to battle and even shows my attacks in the battle logs. This last sunday after completing the war, I didn't receive my rewards for the week due to this glitch. I wrote a ticket and they keep telling me this is a registration problem, but it's not. I really need help resolving this issue so that I can continue warring with my guild mates and get the rewards that I fought for.
Edit: Sorry forgot to put this is server 9, my name on there is Miles Edgeworth and the guild is Execution.