Multiple players reporting display and ui issues after 2.12 update mainly Android some Appe/iOS

Hero_Deathmetal_VIII 2017-05-02 00:23:57 UTC #1

ADDING APPLE/iOS...

I have been compiling a list of people having issues since updated game...

90% of them are display or ui issues most common extreme zoomed in or out or cut off on edges

95% are android users

85% are android 5.1.1 users (a few 6.0.1 , 7.0, and even a iphone user in there as well)

80% are using android phones and have recently made sure phone and all apps are up to date as well as checking for common things that may interfere like game tuner apps, rooting, etc

95% have repeatedly done a proper clean reinstall with no fix

Etc

Added may 15...

IPhone users being kicked off or game crashing after 5 to 10 min of being on game

...also everyone make sure you installed 2.12.1 not 2.12 or 2.12.0 or older

Menoli_Symbelle 2017-05-02 01:05:32 UTC #2

Android user here, ya major zoom issue, parts are cut off please fix

Cid_Darkwing 2017-05-02 01:13:49 UTC #3

iOS 10.3.1 user here; font is smaller and formatting is a bit cramped, but it's not impossible to use. Very likely related though.

Griswald_III 2017-05-02 01:21:30 UTC #4

Medal prizes a mess font wise.

Overlord_Oneeye 2017-05-02 01:45:04 UTC #5

.android user please fix soon

Hero_Deathmetal_VIII 2017-05-02 01:48:06 UTC #6

So far most people using the same OS versions of Android or iOS seem to be having the same or very similar issues, also people using same phones or tablets or same manufacture/and or carrier also having same or similar issues .

All players I've contacted or talked to have been told to file a bug report with screenshot via in game

Cutthroat_Karim_VII 2017-05-02 02:09:20 UTC #7

same with android 5.1, like the Russian fount, tiny characters

Queen_Kerrigan 2017-05-02 02:16:23 UTC #8

Omg fix it. Half my players and self superzoomed. Half need magnifiers. I lead twotop guilds...not good and I will NOT upgrade my phone over a game...again

Queen_Kerrigan 2017-05-02 02:17:04 UTC #9

Phone works great the issue is with game 100%

Hero_Deathmetal_VIII 2017-05-02 02:34:39 UTC #10

Thought I was 100% fine but I've noticed push notifications are randomly in Russian or another language other than English as well as random English ones that are not actual events or possibly a old temple invite from days or weeks before etc

Android 7.0
Samsung galaxy s7 edge
Current updates etc

Hero_Deathmetal_VIII 2017-05-02 02:36:16 UTC #11

Just as I was using discourse got this one seems to happen when game is running but not actually open for 2 to 6 mins

Warden_Karim_III 2017-05-02 02:37:15 UTC #12

I just got the same notification.

Marks600_II 2017-05-02 02:40:00 UTC #13

Can confirm here as a Samsung Galaxy Core Lte user, having the same display issues. Fic please gree

PMBert 2017-05-02 03:51:49 UTC #14

Hey everyone,

I'm updating our awesome CM so they can keep y'all in the loop after this message but just wanted to let y'all know we're looking into the asset size issues. We'll be shooting to get a hotfix for people affected ASAP. Note this issue only affects certain Android devices (specific resolution sizes).

We'll keep you updated on progress. Thanks everyone for the quick info on this issue.

Hero_Deathmetal_VIII 2017-05-02 04:54:35 UTC #15

Awesome appreciate the update and everyone that took the time to chat with me , report the bugs properly, and so on

Update on some language and notification related bugs /issues: Android versions 7.0 and 6.0, 6.0.1 and similar or like devices seem to have most of the language issues it would seem based on what I've read and or confirmed with many. Most the 6.0 6.01 versions and alike are in game displaying wrong language or characters randomly at times, or in chat system, etc

Most of the 7.0 android is push notifications in random wrong languages or characters , as well as intermittent in game and chat language related issues as well as random notifications that are meaning less or possibly old or undeliverable prior at some point or completely random or unreadable due to language errors

Thanks again
FamousNATE187
Server 9
CHAMPION OFFICER RANK: MT OLYMPUS

KotNaKacu 2017-05-02 08:44:09 UTC #16

Have to confirm.
Android 5.1.1
Device Samsung SM-G388F - Galaxy X Cover.
Issue with GUI occurs.

Hero_Deathmetal_VIII 2017-05-02 08:48:58 UTC #17

Just thought of something I forgot and have been asking most peiople in game chat or elsewhere about display issues mostly....among language and random other little things here and there

But check to see

If your device is Running any sort of game launcher, game tools, game tuner, app tuner, battery saver (default stock system or third party app) etc that may have control on screen resolution, fps, battery life, display types, adaptive display, accessibility options, developer options, etc

If so try disabling or tweaking them not saying this will fix or even of it causes known or unknown issues/bugs old or new etc

Queen_Kerrigan 2017-05-02 13:29:26 UTC #19

Cant see costs in shops. If i cant see cost im not buying

Logopile 2017-05-02 22:33:14 UTC #20

My most powerful guild member has opted out of war cuz his ipad4 mini crashes constantly.
Other than tiny font, no notable probs with my android on my dinosaur samsung 5.

Kthullchu 2017-05-03 04:16:25 UTC #21