And this is why I did not mention names...
I'm sure the GS are well aware of the particular player(s) who cause trouble on S9, and have also been very rude here on the forums occasionally. It isn't just in game, either - I've enquired with GS in the past as to whether I can report one of the offenders over disgusting messages sent on LINE app.
All I will say is that one man's 'joke' may not feel that way to everyone, especially when such awful, vulgar language & personal insults are used, repeatedly and without end.
Sure, 'trolling' can be fun sometimes if light-hearted and taken well. At some point, it becomes tiresome. At a further point, it becomes offensive and harassing. We are well beyond that point on S9. Yes, you can say that people should have thicker skin & not react - but not everyone is capable of that.
The owner of this <- game account is 12 years old as of last month, and I & fellow guild members have had to pull him out of the game many times because of the language being thrown around in VIP chat. The LINE messages mentioned previously were to his parents and as such I will not agree with those that try to let it slide under the guise of 'banter' or 'trolling'.
Either way, I don't think this is a matter for the open forum