I appreciate this. I do want for things to be done right. My question is this: what motivation do you intend to provide your players now, to remain patient until these changes are complete? If there are all these various issues where the only answer you can currently give us is, "We're working on it", what reason does that give us as players not to drop the game for a couple months, until we hear that the changes we're looking for have been made? By the time that notification comes, if we haven't played for that long, how awesome will it have to actually be for us to want to come back?
With the removal of items from Challenge modes, and the high requirements on the new Legendary skill quests, I'm really starting to feel like this game might be more drudgery than fun. I am asking, nay, begging to know how Gree plans to keep us wanting to play and spend until some of these reworks finally make it into the game.