Here is a concise guide on how to reach Customer Support. We're making some changes in the coming months, and this post will be updated as it happens.
This is your best method of support - it currently works by opening an email to a predetermined address. Feel free to modify the subject, and include as much information as possible (including screen shots if you have them).
If you cannot enter the game, please email firstname.lastname@example.org and include as much information as possible, including your account name, any guild name, server name, etc.
Reports on Facebook, Reddit, Twitter, etc
While we monitor social media, they are not ideal places for getting support. If your matter is urgent, please use one of the methods above.
We're working to make getting support a better experience. As it currently stands, we have a long queue of issues we are working through and appreciate your patience.