A guild war de-registration for no valid reason is a little different than they crypt problems. Customer Service has received some education and guidelines on dealing with the war issues. I believe one of the things they are suggesting is changing your guilds from "open" to application only as people bouncing in and out can have some wierd effects that may be causing some of the unregistering. So if they reply and ask you to do that, please do. However, if you didn't opt below 10 and weren't an open guild and still were bounced from war, your guild deserves some comp for that week. Please keep your tickets open by politely insisting that you believe they are wrong and you would like more expert help in the matter of receiving comp. If you are getting nowhere it is worth contancting @DSKenshirou_X for some help.