In a perfect world, I would love to have several GS on every server. However, as it is right now, I'll be honest in saying we have lost some team members for same reason other players have left the game. Losing interest, the frustrating grind, and balancing real life priorities over spending time playing DS. In addition, being part of the team is not limited to spending time in chats. They each invest a significant amount of time dedicating themselves to the multiple aspects of required participation that comes with being a GS.
I have not posted a new application thread because of the transition to Japan. There is a learning curve to becoming a GS, and I did not want them to be learning the ropes during the time we've been in a holding pattern during this whole process.
We still have a fantastic team and they are doing their best just to help out where they can with in-game chats. But just like all players, they have lives too. Even if we had a very large team, there's no way each server could have consistent coverage 24/7.
If you know players who would like more help with runes, the game in general, or with a variety of other things, you could suggest they start an account here on the forum. There's a lot of information that can be helpful when they are not finding answers within the game.