Game crashing as been a on going issue for me for months
I've had prior issues on my Samsung galaxy note 5 running android 6.0.1
But since updrgrading phones in January 2017 to Samsung galaxy s7 edge (originally android 6.0.1) (updated in Mar to android 7.0) all other apps, security patches etc are also all up to date ...
Samsung and android 7.0 has a feature where it logs apps that cause problems, lagging, space issues, battery draining, performance effects, crash log, etc
My game since I'd say sec. Or Nov. (Using both note 5 , s7 edge , android 6.0.1 & android 7.0 etc)
Has on avg. Crashed 20 to 50 times a week according to logs, stock samsung/android battery optimizers always want to put the game to sleep to "fix " issues with phone.
I regularly clean and run normal maintenance on my phone as well as regularly clearing data / or reinstallation of game (properly) as well as keep my devices and apps etc all up to date and current etc
Another issue is game loading
It ethier takes way longer that it should,
Pauses or stops loading( and close app and restart required eventually)
Errors sucks as server down, Facebook message, error connecting, or other connection/server issues ad well as local loading...
I've personally tried running game from high speed decent sd card (external storage) as well as internal (phone) storage don't notice any if at all any issues or improvements, (currently running on internal storage again)
I send feedback via android app feedback system when apps crash or have to restart, no response there, as well as sending in support tickets via in game bug reporting(screenshots included when applicable)
Theres a number of other on going issues (non update) related as well as update related see my other threads or posts please
One major annoyance is the clicking (when holding down xp potions, or enchating items)and phantom sounds coming from game when game sound options are both set to 0 (im gonna try to get a video with sound and post later on this in my past thread
My chat, keyboard, pm systems in game have been a ongoing issues as well that seems to have gotten worse with update...
1.Chat randomly closes out even in middle of typing
2. When typing 2.12 for example the . Messes up order and reanrages my words and sentences I'm typing out also true with other characters other than . Like ! , ", =,- etc also happened just typing regularly with use of punctuation or special characters
3. Pm messages and convos disappear with or with out player being on friend list
4. Not receiving pm or notifications online or offline in game or not,
5. Sometime same thing with friend requests
6. People aren't receiving messages from and same thing I'm not receiving messages all the time even when both parties are online
7. Chat window gets cutoff at times (have reported this in past) seems like a intermittent problem that was fixed for a while but now is back
8. When scrolling thrownchat convos it regularly reverts back to top of list
- When guild wall is updated I receive no notifications online in game or off line etc
(Push notifications are set so all on except guild chat)
10 notifications are in random foreign languages intermittently or the notifications are super old or meaning less (this is a recent update related issue)
Plenty more things going wrong past few months effecting gameplay, the ability to play game, certain game aspects, app effecting performance of phone and more etc etc
I know there are alot off issues since update as you will see in my other thread but this has been a ongoing issue for a long time for me and many others I may move or start a separate thread for this if need or forum mods/sages need to remove, move , or what ever feel free to message me
But back to game crashing
Happens seems like upwards of 10 to 15 times a day
My display timeout is set to 15sec. If I hit dragonsoul icon to load game and screen times Out before it loads(which is always longer than 15 sec more like 5 to 10 min) it temp. Freezes phone sometimes, or makes it hard to turn on, or screen turns on to blank black screen (I know it's dragonsoul open/running cause Samsung game tools runs(so I can record gameplay) and the little icon is only thing on screen. Also if I can or able to I hit the recent apps hard key on phone and shows me dragonsoul open butnnot loading blank black screen. I usually have to close app via the recent apps button and start all over making sure I keep a finger on the screen as so it doesn't time out and screen turns off. This also happened tho when the screen doesn't time out and just a nother one of the many app game loading problems.
Using Wi-Fi at very high speeds 95% of the game play I do on dragonsoul
Secure 100mbps down 50mbps up cable broadband
Non rooted Samsung s7 edge android 7.0 march security patch
No other issue with phone or other software/apps
Talked to Google they said to talk to dragonsoul
Does dragon soul dev team get the android feedback reports is does only Google see those?
Any ideas on fixes or possible causes or apps I may have/use causing issues a