Yes!! I opened a ticket about this exact issue a few days ago. Not only are we having to re-do things we've already done but too often the free diamonds aren't getting collected!! I'll collect them, switch to a different server, collect there, switch back and the freebies are still there to be collected again. I'll come back later in the day and be short those diamonds. This doesn't happen every time, but enough to know that I'm definitely missing out on gear, tokens, stamina, Diamonds, and all the other collectables we get AND EARN throughout the day.