Discussing support is not taboo, but there are a large amount of threads started on the forums where the OP expects that someone on the forums (whether GREE employees or Gamesages) will be able to push their ticket along in the CS department. Since this is not the case and there is really nothing to discuss, for a while we had made the decision to just let the player know that they needed to follow-up on their CS ticket and then close the thread.
Then we figured we would try using the concept of a mega-thread so players didn't feel like they were being silenced or that they were unable to speak negatively about GREE. People are welcome to speak their mind, even if about negative things, as long as they do so in an appropriate manner (read: not attacking people). It's a tough balance, as you can see, since things that people feel passionately about can sometimes devolve into non-constructive discussions.
Also, I really hate being compared to Nazis. Nobody here is practicing mass genocide; please refrain from doing so in the future. Thanks!