Quick update: The server will send everyone a compensation gift around 10am 10th Nov PDT.
Heads up - If you are still experiencing issues in the CRYPT it could be that you are still be playing version 2.14.4 of the game instead of 2.14.5. Check to make sure you have downloaded and installed the lastest version from the App/Google Store.
If your device is iOS, remember to refresh the actual download page to make sure the game build is highlighted. The need to refresh the page is one of the flaws of the App Store and could help those of you with Apple devices to note for future reference.