First i want to say I have submitted a ticket and had several responses but nothing to fix the issue i'm having. It all started on Nov. 28 after fp/coli rewards when game crashed. umm don't mind the name and name changes hahaha
the first picture shows i have 2 accounts in coli after game came back on. i'm only able to control one of them so the cloned one fell out, i'm guessing in plat 1 somewhere. 2nd picture is my place before rewards on Dec. 3rd and 3rd picture is my rewards for it, which is 1st place rewards for plat 1 my place in challenger shouldve game me 250 diamonds not 150...
Here is a video about a minute before rewards.
I honestly don't know what else to do. I dont know if CS only sees my cloned account and are basing it on that.....lost so many diamonds and tokens i shouldve gotten and the diamonds spent getting back into coli hoping its fixed. any thoughts or recommendations??