Greetings DS Community,
Just wanted to offer a quick update on how we will be using the Bug Reporting category going forward.
This is the place to discuss all problems and solutions related to bugs you experience in DragonSoul.
Please note that ALL bug reports should still be entered via the in-game Customer Support link, regardless of whether or not you have posted in the forum. While we will attempt to respond here when possible, our CS team will remain the primary point of contact for any issues experienced in-game
As we will be using this category to help troubleshoot, below are some things to keep in mind when posting that will help us efficiently find and address as many issues as possible.
- Use the forum search function to see if your issue has already been discussed and/or addressed in a previous post.
- Provide as many details as possible when posting about an issue, including team make-ups of both your and your opponents teams etc.
- Do not post issues that you have “heard about” without actually experiencing or having relevant information to add.
- Be thoughtful towards your fellow community members and have a great time playing DragonSoul!